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Top 10 Reasons Why
Microsoft Business Solutions CRM
And Windows Small Business Server 2008
Are A Win For Small Business

Help your business develop more profitable customer relationships. Work smarter using fewer resources. Take your business to the next level by combining the power of Microsoft® CRM with Microsoft Windows® Small Business Server 2003 Premium to gain comprehensive business management capabilities previously available only to larger businesses.

1. Take your business to the next level: Microsoft CRM is a business application designed to help businesses build more profitable customer relationships.
• Microsoft CRM makes it easy for employees to share complete customer information across teams and departments, automates sales and customer service processes, and equips your business to make informed, agile decisions.
• Using the Microsoft Outlook® or the Web browser client, Microsoft CRM is easy to use and equips your business with the tools and information they need to help them sell effectively and deliver consistent, efficient service.

2. Low total cost of ownership: Microsoft CRM and Windows Small Business Server were designed to work together to let you focus on your business instead of IT.
• Microsoft CRM is easy to set up, customize, use, and integrate with other business systems.
• Integrated and simplified installation and management tools in Small Business Server help you spend more time using the technology and less time keeping it running.
• Your trained, local Microsoft Certified Business Solutions Partner can offer support when you need it and help you understand how to gain the maximum benefit from your system.

3. Reap big business benefits with lower initial investment: With Microsoft CRM and Small Business Server 2003, you can expand the capabilities of your business within an affordable budget.

Estimated Retail Prices
• Microsoft Business Solutions CRM – Modules and Users sold separately
o Sales or Customer Service Module ($1,049 USD)
o Suite Module for both Sales and Customer Service ($1,999 USD)
o Sales or Customer Service Standard User ($ 449 USD)
o Sales or Customer Service Professional User ($ 849 USD)
o Suite Standard User ($ 749 USD)
o Suite Professional User ($1,349 USD)

• Windows Small Business Server 2003 – Premium ($1,499 USD)
o Includes Windows Server 2003, Outlook, Exchange Server 2003, Microsoft SQL Server™ 2000, and 5 Client Access Licenses (CALs).

4. Install business applications quickly and easily: Automated setup makes getting Windows Small Business Server 2003 up and running alongside Microsoft CRM a snap.
• Both Microsoft CRM and Windows Small Business Server 2003 offer straightforward, wizard-driven installation, setup, and maintenance.
• Get your server up and running quickly, with minimal disruption to your business processes.

5. Get the most from your investment: Microsoft CRM integrates seamlessly with Windows Small Business Server 2003 Premium to help give you the most value for your investment.
• Microsoft CRM uses Microsoft SQL Server database technology, the established database leader for small and mid-market businesses, to store and share important customer information.
• Microsoft CRM integrates seamlessly to Microsoft Exchange and Outlook, the world's most popular productivity system, for ease of use and email capabilities.

6. Connect CRM with your business management system: As Microsoft CRM is Microsoft .NET-connected, businesses can easily integrate Microsoft CRM with financial applications, third-party applications and Web services, and create customized solutions.
• Streamline sales processes, reduce data entry, and improve financial accuracy: Microsoft CRM offers seamless integration with Microsoft Business Solutions Financials so your pricing and product information is automatically uploaded to Microsoft CRM, where it is accessible to your salespeople and managers both online and offline.

7. Share the right information with the right people: Provide employees, partners, and customers with role-based access to Microsoft CRM information and other applications from a single Web-based portal.
• Microsoft Business Solutions Business Portal delivers immediate access to information and applications as soon as you assign access rights to your users.
• Deliver access to the data, applications, and services your employees, customers, and business partners need, including self-service management capabilities, via Web browser.

8. Access data and applications from any location: Put Microsoft CRM to work anytime/anyplace with access to both personal and shared information using the new Remote Web Workplace in Windows Small Business Server 2003 and web browser interface in Microsoft CRM.
• Stay connected to your business and customers anywhere, anytime, on any device.
• Utilize Remote Web Workplace to enable remote users to access e-mail and remote desktops, and allow administrators to manage the server remotely.

9. Protect critical business data more effectively: Protect your critical business data from network access to applications with a secure, integrated infrastructure.
• Microsoft Internet and Security Acceleration Server included in Small Business Server Premium provides Policy-Based Access Control to enforce Internet usage policy.
• Windows Small Business Server 2003 makes backups easy to perform and provides disaster recovery protection for your critical business data.

10. Expand data storage capacity: Manage increasing customer records in your Microsoft CRM system without increasing your technology investments.
• Windows Small Business Server 2003 Premium Edition includes the full version of Microsoft SQL Server Standard, giving you virtually unlimited storage capacity for CRM data.

Microsoft CRM’s regular pricing applies for all Users beyond the first 5 Microsoft CRM Sales Standard Users. Limit 1 promotional package of Microsoft CRM Sales Module and up to the first 5 Microsoft CRM Sales Standard Users per organization.

For more information

Microsoft CRM www.microsoft.com/BusinessSolutions/CRM
Windows Small Business Server 2008 www.microsoft.com/windowsserver2008/SBS/
How to find a Microsoft Partner www.microsoft.com/Licensing

The information contained in this document represents the current view of Microsoft Corporation on the issues discussed as of the date of publication. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information presented after the date of publication. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of Microsoft Corporation. © 2003 Microsoft Corporation. All rights reserved. Microsoft, Outlook, and Windows are trademarks or registered trademarks of Microsoft Corporation or Microsoft Business Solutions in the United States and/or other countries. Microsoft Business Solutions is a subsidiary of Microsoft Corporation. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

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